Terms of Service

Effective Date: 01.01.2025

Company Information: Pick and Mix Candy GmbH ("we," "us," or "our") is a Swiss company registered under company number CHE-415.348.419. Our business involves selling candy to retailers on a business-to-business (B2B) basis within Switzerland.

1. Acceptance of Terms By placing an order or engaging in business with us, you agree to these Terms of Service. If you do not agree to these terms, you may not use our services. If you have a supplier contract with us, the supplier contract supersedes any general terms outlined on the webpage.

2. Eligibility This service is intended for business entities only. By using our services, you confirm that you represent a legitimate business within Switzerland.

3. Orders and Payment

• All orders are subject to acceptance and availability.
• Payment terms are specified in your invoice or in your supplier contract. Late payments may incur interest as per Swiss law.
• Prices are exclusive of VAT and any other applicable taxes.

4. Delivery

• Delivery timelines are estimates and subject to change.
• Risk of loss transfers to the customer upon delivery.

5. Returns and Refunds

• Returns are accepted only for defective goods and must be reported within 5 business days of receipt.
• Refunds are issued at our discretion after inspection of the returned goods.

6. Liability

• We are not liable for indirect, incidental, or consequential damages.
• Our maximum liability is limited to the invoice value of the goods.

7. Intellectual Property All intellectual property rights related to our products, branding, and website content are owned by Pick and Mix Candy GmbH or our licensors.

8. Governing Law and Jurisdiction These Terms of Service are governed by Swiss law. Any disputes will be subject to the exclusive jurisdiction of the courts in Luzern, Switzerland.

Privacy Policy

Effective Date: 01.01.2025

1. Data Controller Pick and Mix Candy GmbH is the data controller for the personal data we collect. Contact us at sales@pickandmix.ch for privacy-related inquiries.

2. Data We Collect

• Business Contact Information: Name, email, phone number, and company details.
• Transaction Data: Order history, payment details, and correspondence.
• Technical Data: IP address, browser type, and usage data (collected via cookies).

3. How We Use Your Data We process your data for the following purposes:

• To fulfill and manage orders.
• To communicate about orders or customer inquiries.
• To comply with legal obligations under Swiss law.

4. Data Sharing We may share your data with:

• Delivery partners for order fulfillment.
• Payment processors for financial transactions.
• Authorities if required by Swiss law.

5. Data Retention We retain data as long as necessary to fulfill contractual and legal obligations.

6. Your Rights Under Swiss law, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Object to the processing of your data.

To exercise your rights, contact us at sales@pickandmix.ch

7. Data Security We implement appropriate technical and organizational measures to protect your data.

Cookie Policy

Effective Date: 01.01.2025

1. What Are Cookies? Cookies are small text files placed on your device to improve your experience on our website.

2. Types of Cookies We Use

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Used to analyze website traffic and improve user experience.

3. Managing Cookies You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

4. Third-Party Cookies We use third-party services, such as Google Analytics, which may set their own cookies. These cookies are governed by the respective third party’s privacy policy.

5. Consent By continuing to use our website, you consent to the use of cookies as outlined in this policy.

For further inquiries, please contact us at: Pick and Mix Candy GmbH, Guggistrasse 10, 6005 Luzern or at sales@pickandmix.ch

‍